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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page. | |
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"I have dealt with Jenni for a few years now and so as Bike week grew ever so much closer. I knew I had some things I wanted to do to my bike before heading south. I ordered some power duals and some mufflers both of which came in wrong from Drag. I called and Jenni was out of town but Rebecca took care of me and ABSOLUTELY JUMPED THROUGH HOOPS TO MAKE SURE THAT THE PARTS WERE HERE AND THAT I HAD TIME TO HAVE THEM INSTALLED. We aren't talking weeks here we are talking days and just 2 of them were left. REBECCA I GIVE YOU AN A+++ EXCELLENT JOB!!!!!! THANKS"
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By: Tracy Seymour,TN
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"ONCE AGAIN THE SERVICE DEPARTMENT AS WELL AS THE PARTS DEPARTMENT IS TRIUMPHANT. MY BIKE WAS WELL TAKEN CARE OF AS WELL AS THE TECHNICIAN(S) WHO WORKED ON PERFORMED FLAWLESSLY AS WELL. HATS OFF THE THE GENTELMEN WHO DELIVERED MY BIKE TO MY HOME FOR BRAVING THE ALMOST 2 FEET OF SNOW. WHEN I ARRIVED HOME IT WAS PLACED GENTLY IN THE GARAGE AS THOUGH IT NEVER LEFT. THANK YOU ONCE AGAIN"
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By: ALLAN HAMILTON,OH
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"I bought an aftermarket Kuryakyn piece from another dealer and when they closed down I thought I was SOL. Well I spoke with Rebecca and she went above the call and ordered me a brand new part-No cost for anything and all I had to do was take it off and bring it in. This entire TCHD team is running on all cylinders and they make you feel like family. Great job and you guys have great doughnuts.
Glenn
Fairfield OH
PS I just want to say, everyone is great to talk with and if you need anything call these guys."
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By: Glenn Fairfield,OH
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"great exprence i will be buying all my harles from here from now on jenny is a sweetheart "
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By: TOM kettering,OH
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"Thanks to Jenni and all of the staff at Tri-County Harley for making the purchase of my new bike such a great experience. I can't say enough about the dealership... parts, service, sales, prices can't be beat. From the time you walk in until you leave you are treated like part of the family. Once again thanks to all and I will be back soon,
Denny "
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By: Denny Felicity,OH
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"I have been to alot of Dealerships.. This one is the BEST of them all..Friendly, Helpful, "HONEST" and my favorite not
on you like Bees to Honey when you walk in the door. Jenny
she can't be beat, I do several Charity rides a year and she is always there foe US.. 5 Star all the way.. Cant wait till i buy my next Harley just so i can get it from TRI COUNTY...Brian "
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By: Brian Middletown,OH
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"My written words can't express well enough how wonderful I was treated at Tri County Harley. From the moment I stepped into the the showroom, Ken my salesman made my purchase, a no hassle, no hustle, fun experience. When my Fatboy had a service issue, both Bob and Wayne went above and beyond what I expected! Being a newbie H.D owner, I've been back a few times, to buy some goodies for myself and my fatboy! Whether my trip was to the parts counter or to just buy a hat, everyone I've dealt with has made me feel important! You can't ask for anthing better!"
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By: steve springdale,OH
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"I just wanted to thank everyone there for helping my girlfriend with her suprise gift to me. They were able to help her find the hand grips I wanted for my sportster but she did not know the year and they helped her figure it out. We will continue to go to Tri-County for all our needs."
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By: alex hamilton,OH
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"I bought a 2010 883 sportster low, this was my first harley and the first time in your dealership. I was very impressed with the salesman. I have delt with other dealerships and this was the best experience ever. Thankyou."
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By: justin hamilton,OH
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By: Gary Liberty Township ,OH
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"Thanks Jenni, for the excellent service. YOU ARE THE BEST
Terry"
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By: Terry Campton,KY
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"Been going to TCHD forever everyone do what they can to help out. Only place that knows anything about older bikes"
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By: tony hamilton,OR
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"This has got to be the best dealership that I have ever came into contact with, When I saw the kind of customer service my brother received when he bought there and the times he went for service work. There's none better. That's why I decided to buy my new Stree Bob there. They are bikers and they treat you like a biker and will help anyway they can. "
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By: Jim (Grub) Felicity,OH
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" First time purchase experience with your dealership. Sorry You all are not closer. Pa. is a little hike. Just did 3100 miles to Florida. I will come visit. Made a new freind in "Jenni". I must order a XL tee shirt with my next purchase. "
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By: Charles Lititz,PA
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"I recently was in a bad accident that totaled my 2009 FLHTCUI. I contacted the store management team to see how quickly I could get a replacement motorcycle. They ordered me a 2010 and had it ready for pick up the week of Sturgis Bike week!
You can only get this type of sales and service from people who really care about the motorcycle riders they come in contact with. I would like to personally thank Jenny, John, Bob and Wayne at this dealership for the outstanding job that you folks do for our shared interest in the motorcycle world.
Thank You.
Rick Foster.
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By: Rick Amelia ,OR
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"I have heard great things about the excellent service from the staff of Tri-County HD, so I thought I would try them out by ordering parts from their on-line site. Wow, what a great buying experience. I ordered several things on labor day. and although I knew the dealer was closed on that day I expected a much longer wait on my parts. But, to my surprise, my parts arrived on my front porch two business days later! Great job Tri-County Harley Davidson!!!!"
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By: Luke Gibsonville,NC
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"I have been purchasing parts from Jenni over the past seven years and have never been disappointed. In March, I started looking for a new 2009 Firefighter Ultra Classic. After getting several quotes from dealers in the Dayton area, I called Jenni on a hunch to ask her about purchasing a bike from Tri-County. Jenni quoted me a great price, and best of all absent the BS that I was getting from the other dealers. I could not have been more pleased with Jenni, Rob, and Ken for such a great experience in purchasing my new bike. I would be remise if I did not give kudos to Wayne and the technicians in the service department. They did an outstanding job in setting up the bike and completing the first service. My experience has been that Tri-County Harley has the best staff of any shop in the area. Keep up the good work!
Chris West Carrollton, Ohio "
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By: Chris West Carrollton,OH
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"I was riding a gizzer, and one day i got this itch to ride a harley, ive ben around them all my life. Well when i decided to give a harley a ride it was a 77 shouvel head and after i got back from the short ride around the block, well it was right then i knew i had to have one. So, Rick let me know about Jon Sweet at Tri County, how they take care of ya and dont just sell ya a bike and then act like they dont know ya. i went to tri county and picked out my street bob and the rest is history. Just would like to thank all of you at tri county (Jon, Jenni, and team!) for your help and getting me on one of these! thanks again"
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By: Terry Felicity,OH
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"I BOUGHT MY FIRST BIKE IN 2002 FROM ANOTHER DEALER BECAUSE OF THE WAY YOU GOT TREATED HERE,BUT NOW THINGS HAS CHANGED SO I THOUGHT I WOULD TRY THE SERVICE DEPT. I COULND'T HAVE BEEN TREATED ANY BETTER, THEY WOULDN'T LET ME LEAVE ON VACATION UNTIL THEY CHECKED OUT THE PROBLEM ON MY 2009 ULTRA,THEY EVEN PICKED IT UP BECAUSE I COULDNT GET IT THERE. WAYNE AND TROY AND WHO EVER ELSE THAT WORKED ON IT ARE GOING TO GET ALL MY BUSINESS FROM NOW ON."
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By: STEVE HAMILTON,OH
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"Was very pleased when I walked In to buy some clothing and found all the new clothing, man what a FULL store of nice things for you and your bike. and the personnel was so nice and helpful. now I've found a real place to shop. and prices are right on target with everyone, NOT BAD AT ALL...MR: BILL"
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By: Anonymous cincinnati,OH
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"from top to bottem tri county harly davidson is the best cant get any better from when i walked thur the door till i bought the bike service was great teated me like family bob ken arron wayne the girls at the counter everone i bought 2 bikes there so far n hope to help my grandson buy one from tri county the county should be ran as good as theses guys n fairfield god bless america"
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By: frank cincinnati,OH
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"AFTER PURCHASING MY SCOOTER IN MARCH OF 2008 FROM ANOTHER DEALER, I WAS VERY DISAPPOINTED WITH THE CUSTOMER SERVICE AFTER THE PURCHASE, SO I STARTED LOOKING FOR OTHER DEALERS IN THE AREA. I HAPPEN TO WORK IN THE TRI-COUNTY AREA, AND WAS DRIVING DOWN ROUTE 4 WHEN I FOUND TRI-COUNTY HARLEY DAVIDSON. I HAD BOUGHT AFTER MARKET PIPES AND WAS HAVING SOME BACK FIRING PROBLEMS AND STOPPED IN TO SEE IF THE SERVICE DEPARTMENT COULD HELP ME. THAT IS WHERE I MET WAYNE. HE WAS MORE THAN WILLING TO HOOK MY BIKE UP TO A DIAGNOSTIC MACHINE AND SEE IF THE MOTOR BALANCE WAS IN ORDER. MORE RECENTLY I WAS INVOLVED IN A SERIUOS ACCIDENT INVOLVING A DEER THAT DID MORE THAN SEVEN THOUSAND DOLLARS OF DAMAGE TO MY BIKE. THE INSURANCE WANTED TO TOTAL IT AND I ASKED WAYNE IF THERE WAS ANYTHING WE COULD DO TO KEEP THE COST UNDER THE TOTAL PERCENTAGE THE INSURANCE COMPANY WOULD PAY OUT SO I COULD KEEP MY FIRST HARLEY. NOW GRANTED THEY HAD MY BIKE FOR ABOUT 2-1/2 MONTHS, BUT I WAS NOT VERY EAGER TO JUMP RIGHT BACK ON AND RIDE, SO THE WAIT WAS NOT THAT BAD. THEIR PRECISION AND DEDICATION TO ENSURE THAT EVERYTHING ON THE BIKE WAS EXACTLY THE WAY IT WAS PRIOR TO THE ACCIDENT IS COMFORTING. I WILL NEVER TAKE MY BIKE TO ANY OTHER MECHANICS OR TECHNICIANS UNLESS IT IS ABSOLUTLY NECESSARY. I WILL NOW BUY ALL OF MY PARTS, FUTURE BIKES AND SERVICE FROM TRI-COUNTY HARLEY. WHATEVER THEY ARE PAYING WAYNE AND HIS SERVICE CREW IS NOT ENOUGH. THEY REALIZE THE IMPORTANCE OF CUSTOMER SERVICE AND IT IS REFRESHING NOT TO SNUBBED BECAUSE OF THE TYPE OF BIKE OR EXPERIENCE THAT ONE HAS AND IS TRULY TREATED LIKE PART OF THE HARLEY FAMILY. THANK YOU WAYNE AND THE TRI COUNTY HARLEY FAMILY.
SINCERLEY,
KEVIN BARTMESS"
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By: KEVIN HARRISON,OH
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"My Hat is off to Jenny and Jon (Sweet) they took Great care of me and Provided me with an Awesome 2009 Road King. To the Entire Staff at Tri-County Harley you all are "Top Notch" Keep up the great Work......Thanks again for inviting me into the Harley Family."
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By: Ron Cincinnati,OH
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"Sales people are second to none, same with the service dept. They were the only dealership me and a freind went to that acted like they enjoyed there jobs. We ended up purchasing two new 2009 street glides. Tri-county Harley is the only dealership that acted like they wanted to sell these awsom machines. thanks very much Ken,John, and Bob. you have gained a coustomer for life. "
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By: mike carlisle,OH
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"Rob Long was our salesman. He was very patient and helpful in answering all of our questions and preparing us for our new ride. We never felt pressured by him but at the same time always felt like we could ask questions and get the right answers. We will be sure to refer him to our friends interested in a purchase. Thanks!!!"
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By: gerald Milford,OH
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"Jenni and her staffi are first rate. The best customer service in the world. I have to rate them as the #1 Harlley Davidson iDealer in the country. Keep up the good work.
Jenni thanks for all your help. Dave Flynn Lexington Ky.
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By: Dave Lexington,KY
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"Thanks to everyone involved! Customer service is #1 at Tri Co. H/D. When I brought my FLSTCI in for a warrenty issue
on a Sunday no less; Everyone was cordial and pleasant. My issues were resolved in a very short time and I was back on the road at absolutely no cost. There are several dealers closer to my home. I do not deal with them because they always act as if they are doing ME a favor by taking my money. Thanks Jenni, Bob, Wayne, Jon, and all of the techs!!
Tri County Harley Davidson is #1!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Spooley & Joanie"
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By: Spooley ,XX
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"without a doubt the best harley dealership in the area. wayne and his staff in service are the best in town. I'm new to the riding experience and the entire staff has been outstanding. as long as i live in cincinnati, my bike purchases, service and parts needs will be done at tri-county"
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By: steve mason,OH
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"well after selling my bike last week i started looking around
for harley number 6 anyhow i went to eastgate harley where i have bought 2 bikes in the past but they never hardly have any bikes in stock
so i went to cincinnati harley to see what they had WOW what a mistake !!! i think the saleman go mad because he was in the middle of breakfast when i walked in?
anyhow after talking to him for just a few mins he had the personality of a rock
so i went ahead and filled out a credit app and left well i called them back about 2 hours later because i never got a call back from them well the guy i was dealing with had to leave for the day so they put me on the phone with some lady that was the boss she tells me good news i got everything approved problem is the rate is 5% higher than it was on my last bike i bought from eastgate and it was with the same bank?
on top of that they would not even budge on the sticker price
not even $100 well after the crappy attitudes the high rate and the i dont care if you buy it or not i washed my hands with them forever!
i got so pissed i went looking at metric bikes
then i got a phone call from a buddy rick foster and he told me to call you guys and talk to jon sweet
well after 5 mins on the phone with him i was on my way up to tri county [50 mins away]
when i got their it was like a whole different world all the sales crew was more than helpful and everybody had a smile on their face
jon took the time to show me some new and used bikes and made me and my wife feel right at home
so i went ahead and filled out a app and with in 5 mins or less [no joken] he had me approved and on top of that my rate was 5% lower than it was at cincinnati and i did both apps in the same day...
im so gad my buddy rick turned me onto you guys it worth the extra drive to be taken care of..
well if everything goes as planned i will be picking up a roadglide tuesday from you guys
thanks again to jon and the sales team
your new customer Clarence greene
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By: clarence amelia,OH
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"Jon Sweet took the time to find just what Joanie and I were looking for.. I have purchased many motorcycles in the past.
Tri County "
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By: Spooley & Joanie Erlanger,KY
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"My first Harley, at age 16, was tank shift and suicide clutch. My newest Harley, I bought myself, to celebrate 50 years of riding on my 66th birthday. I've dealt with a lot of HD dealers in five decades but never have I thought as highly of any of them as I do Tri-County. I like the way I have been treated. I got the old dealer crap from up in north Dayton, Springfield, Xenia, Cincinnati, Mason and a few other areas until a friend of mine from Cincinnati told me he bought his new Harley at Tri County and I should give them a try.
I bought a new '09 Ultra Classic on March 5, 2009 and I was just back in Waynes service department, on May 1st, for my 5000 mile check. The bike is great, I got off my old '89 Classic with 93,000 miles and on a ride like no other. The professional sales people treated me like I had some sense. Rob sold me the bike, John handled the paper work and the Canadian "Bob" delivered the bike making sure everything went smooth.
I was in for service on May 1st and while I was waiting I sat outside and struck up a conversation with this stranger. It was the first Bike Day and he asked if I rode in. I told him I rode fifty miles from Dayton for my service. He seemed curious about why I came so far to buy and have my bike serviced. I told him because this dealership seems to want my business and offers customer service I couldn't find anywhere else within a 75 mile radius. After we talked he thanked me for the conversation and got up to leave. I said I didn't catch your name. He said, "I'm Louie Owens and I own this dealership." He said his business plan is to have his whole staff work to provide customer service and he's always glad to here these comments from the customers.
Keep up the customer service. It works for me and separates you from the other Harley stores.
Bud Leonanrd"
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By: Bud Kettering,OH
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"Heard about you on www.doofclenas.com as a sponsor. Wow, you really live up to the praise. Ken, my salesman was great to work with...thanks to Jenni for getting a deal we could all feel good about. Service was great when I can to pick up my bike it was flawless! 2009 Roadking rides like a dream and draws lots of compliments. It was really great to be welcomed into the family by everyone. It just could not have been any easier or more satisfying to buy my first Harley. I will tell everyone to do buisness at Tri-County HD!!!
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By: Eric & Cheryl Lawrenceburg,IN
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"HATS OFF TO THE SERVICE DEPT, PARTS DEPT, AND JENNI. HAVING BEEN A CUSTOMER OF THE DEALERSHIP FOR MY 95 WIDEGLIDE FOR ALMOST TEN YEARS, I HAVE SEEN THE GOOD AND THE BAD. THERE IS NOTHING BUT GOOD THAT WILL COME FROM HAVING MY BIKE SERVICED AT THE SERVICE DEPT. HATS OFF TO JIMMY, BEST HARLEY TECH IN THE STATE. MY BIKE HAS NEVER RUN BETTER AND HAS A ALL NEW FEEL TO IT. I WILL HIGHLY RECOMMEND TO ANYONE HAVING THIER HARLEY DAVIDSON SERVICE HERE. "
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By: ALLAN FAIRFIELD TOWNSHIP,OH
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"The HTT guys are right-on about TCHD and Jenni ! Friendly and super fast parts orders. Prices can't be beat.Needless to say south-central ALASKA is hearing from me about Jenni and TCHD!!! Thanks a bunch,Jenni!!! Lynn Wanzak- Palmer,AK."
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By: Lynn Palmer,AK
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"I purchased quite a few items and intend to purchase quite a bit more on an ongoing basis... the quality and price along with service was brilliant
Thankyou very much Jenni
I will forward some finished photo's of my bike once I have put the last few bits back on... cold miserable weather here in Victoria Australia at present but once the sun comes back out I will finish and wash n shine :)
cheers,
Steph"
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By: Stephen Stradbroke Victoria Australia,XX
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"I traded my 02 Heritage for a 05 Electra Glide Screamin Eagle in March 09. Everyone from Sales, financing, Parts, Motorclothes and Service has treated me like I was the reason they were there. I bought my first bike in 1962 and this was the absolute BEST experience purchasing a vehicle in my life. I would recomend this dealership to anyone wanting a new or used Harley Davidson motorcycle, Parts or Service. "
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By: David Middletown,OH
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"Jenni Is the BEST. Best palce by Far to purchase Parts Period.
Daniel Swilley"
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By: Daniel Henderson,NC
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"I have never been treated better by employees of a business.tri county harley davidson is a first class dealership to purchase your new or used harley from.to all at tricounty harley,thanks again in helping me with my new harley purchase. william kirkpatrick"
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By: william stanford,KY
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"we had an enjoyable experience and everyone was very helpful and appeared to want to help us with our purchases.
The shop and all areas were very neat and well organized you didnt get lost looking from one department to another, they have a very large selection of motorcycles new and used. we feel we will really enjoy this bike and hope someone enjoys our trade in as much as we did. thanks "
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By: Anonymous ,WV
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"Before Jenni & Bob arrived I had only been in the store maybe 5 times in 25yrs living here because I never felt welcomed.
In my opinion this is now the BEST STORE in the State, you walk in and are greeted with friendship no matter if you are new or returning customer,buying or just plain dreaming, they treat you the same.
Jenni & Bob you guys are awesome and have done great job changing the the opinion of the the TCHD store.Unfortunately I bought my 07 R-King at another dealership before you guys arrived, I would have much rather bought from you guys hands down.Now anything I buy or anyone I know asking, I send them your way, even my mom shopped there for my XMAS gifts and she loved Bob being so helpful as that was the 1st time she stepped foot in there.
My HATS off to The whole crew there!!!!
STEVE"
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By: Steve WestChester,OH
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"A great experience! Rob, Jon and all were the best to work with and didn't make us feel like "just a sale". Jenni and crew were outstanding. You guys are the best! Thanks for making us feel like family!"
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By: Anonymous Lewisburg,OH
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"1st off, i'm a 61 year old Vet, so show respect. I live in Calif and was visiting your area. I stopped into your store to look at new bikes. It's been 35 years since i've ridden coast-to-coast on my 73 FX, and have the urge to repeat . A very nice Lady named Jenni approached and gave me all the information i needed about buying out of state. She also quoted me a very reasonable price. I'll be back in your area in May and will probably buy a new RoadKing from your dealership if i get the same friendly, professional assistance as last time. Watch for me and have a RoadKing in stock..make sure Jenni is still there. Regards. Gene in Calif"
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By: Gene Red Bluff,CA
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"Couldn't believe how fast and friendly the service was. Definitly AAA++++ "
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By: Mike Norfolk,NE
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"Great shop, and even better prices. I can't wait till this economy turns a little so I can swing by and pick up myself a new scoot.
Everyone in the shop/store treated me very well and I have no complaints at all."
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By: Joey Liberty Township,OH
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"Jenni Saypta is the greatest,,anytime ive needed anything she has been able to help me out,,,parts clothes whatever...she goes out of her way to help and even find items that have been discontinued for me...great prices,fast. anytime i need anything i call her,,,,thnx Jenni"
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By: alan abilene,TX
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"Wow!!! What can I say. I walked in to the store on Feb 14th, 2009 (Valentines Day) just to check out the accessories that were on sale. A friend told me about the great deals. I walked in the door and I immediately felt a warm feeling that was crteated by the entire staff. A saleman came up and asked if I needed help and I said that I was "just looking around". I then was greeted by Bob and I asked him if the bikes on the floor were all he had in stock. He told me that there were "new and used in the back" and to go take a look. I felt the "trust factor" that he had for his clients and the comfort I had at making myself at home. I walked around drooling over all of the Harley's and then Jon came and asked me if I needed assistance. Needless to say I was impressed with his genuine sincereity when it came to pleasing me,the customer, and the fairness that he expressed. I walked out feeling that I had found a new dealer to work with in the future. Well, I went back on Sunday, Feb 15, after church, and was greeted by the same people in the same warm manner. When I left Sunday afternoon I was riding a 2009 Heritage Softail Classic!!! MY DREAM BIKE!!!! "
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By: Gary Milford,OH
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" When I bought my first bike there I wasn't very happy with the whole transaction ,after I found out about the changes I went back and talked to Rob on the phone and he was more than willing to help me find the bike I wanted and sure enough they had one there.They worked with me so well on my trade in I rode it down there when it was only 24 degrees out,and now I have the bike I have been wanting for a while and will be back to these guys when ever I need anything else."
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By: Bryon Hamilton,OH
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"In 2008 I was new to Harley's. In past years I had owned, Kawasakis, and Suzukis..my brother, wife and best friend Andy,all have Harley's but didn't fully understand why? I think I found out why..it is people like Jenni, Rae, Bob, Rob, Don, Aaron, and my buddy Ken Swift! When I first stopped into TriCounty Harley I mentioned to Jenni that this was my first Harley(2004 Heritage Softail), and since then she has taken me under her "Harley" wing and treated me GREAT..she even helped me on Christmas Eve buy a great pair of earring(and a Harley Bear) for my wife! I will continue to purchase everything and have my bike serviced by Tri-County Harley Davidson!"
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By: Bruce Pierce Township,OH
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"My first impression of the overall store management was what impressed me the most. Thier attenion to details were what made me feel like they really do care about you leaving thier store with not only what you purchased but that you were fully satisified. This attenion to details is what the other stores could take notice to!
The Tri-County Dealership sales, parts and service is far superior to any dealership I have ever had the pleasure of dealing with. I have purchased over fifteen new Harley Davidson motorcycles over the past years and as far as I am concerned as long as they keep operating this store as they have been they will have my business as well as my friends. "
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By: Rick Amelia Ohio,OH
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"What a pleasure purchasing my new Tri-glide at Tri-county HD. I have purchased 14 new HD's at other dealers and have never been as well satisfied as I am with Tri-county Harley. Great prices and great people. I will make all my future purcahses at Tri-county HD. Thanks!"
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By: Denny Felicity,OH
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"one of the best harley davidson dealers i'v ever done buisness with!!!great service,great prices,i wish you were local!!keep up the great work!!thanks jenni.."
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By: thomas east amherst,NY
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"I have bought parts from Jenni at the last 2 dealerships she has worked at and have just now found out where she went. I will be buying from you in the future. I do not know how you got her but do what you have to do to keep her. She will make your business a lot of money. I will pass her location on to all my friends and on the internet chat rooms. Thanks Jenni, I look forward to doing buisness with you again."
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By: Michael Greenfield,TN
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"I have purchased all my parts for the last 8 years and even one bike from Jenni. Long way to travel to buy a bike but she makes it worth it. She is a bright spot for Harley Davidson. Together we have created a network of customers and friends that will last until the last bike rolls off the line. Got to experience Tri-County HD this summer during an open house and what a great group of people. They really know how to put on a nice welcome. Thanks again for everything, Scott (Governor) "
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By: Scott Kernersville,NC
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"Hey Folks! I am going to thank for all helps that you gave myself us United States for equip to my motorbike here in Brazil. You are too and do not I be reliable for thank the attention, to patience with my one english and the friendship that showed with me! Jenni obliged by everything and I am going to see them soon! Of his friend here of Brazil, Ben. **** My Road King Classic is very very special!"
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By: Benedito "Ben" São José do Rio Preto - Brazil,XX
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"LET'S MAKE YOUR EVENT MORE SUCCESSFUL ON THURSDAY NIGHTS...."
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By: JUDY WESTCHESTER,OH
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"Awesome service. Best service yet received in the USA!"
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By: Steve Bristol,XX
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"I haven't even purchased my new bike yet and already I'm a fan. Compared to the other dealers in the area, Tri-County has by far the greatest staff around. I came in looking for some info on a 2009 Heritage. Jenni immediately took me serious and helped me decide on how to go about selling my Road Glide and how I could get the most for it. She then promised to let me know when a bike with the color combo I want will be in and together we plan on ordering one after I can see what the color looks like. She was extremely helpful and I plan not only in purchasing my new bike there, but all my work will now be done at Tri-County. I can only hope my future experience will be as good as my initial one was. Thanks Jenni."
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By: Janis Cincinnati,OH
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"I highly recommend Tri County for Sales, Service and Accessories. Everyone there is extreemly nice, honest,professional, and helpfull. "
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By: Gregg cincinnati,OH
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"I live in Charlotte NC,I order all parts from this dealership,pricing is great.I have all my friends buying also,delievery is very fast,faster than our local dealer,who almost never has stock."
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By: Ferrell Charlotte,NC
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"My wife and I were riding home to Florida from Milwaukee on our honeymoon when her Fat Boy died on the interstate in Indiana, and her bike towed to Tri-County. We arrived at closing time, of course, and all of the techs had already left. Bob kept the service bay open so we could get her bike in and start the paperwork and assured us he would get started on the bike first thing in the morning. With 3 bags on each of our softails, we weren't sure how to get us both and our bags to a hotel. Well, Jenni overheard us and one of the sweet ladies working there offered to take my wife and her bags to a hotel for us. Jenni and Bob then told us about a great local watering hole to take the stress off. We went that night and they were there and made us feel like family. Sure enough, as promised, by 12 the next day they had my wifes bike repaired and us on the way. Hands down in 20+ years of riding, this was my best dealer (of any kind) experience ever. The entire Tri-County staff was friendly and efficient and a pleasure to deal with. They went out of their way to get us back on our way home. Great prices, service and the best people anywhere. I recommend Tri-County to all my riding buddies, and will call here first when I am in the market for another bike, and we have 10 dealers within an hour of our house. Thanks again Bob & Jenni, hope to see you both again soon, we definitely made memories and new friends on our trip. - Phil & Kim"
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By: Kim and Phil Titusville ,FL
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"thanks to Jenni for a job well done! service was outstanding...my on-line business goes to Tri-County"
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By: Tom Sterling Heights,NH
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"The best time spending $20 Grand I've ever had...... Ken and the rest of Tri-County HD treated myself and my wife great. Answered all of our questions directly and honestly. I will recommend to all my friends to do business with TCHD.
Jim & Donna Scholz"
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By: Jim Millville,OH
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"I have spent thousands of dollars at Tri-Country, and have found the management and staff more than helpfull. Keep up the good work. Steve."
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By: Steven UK,XX
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